Privacy Policy

1. Introduction

CollectiveInfoOutlet ("we," "our," or "us") is dedicated to preserving your privacy. This Privacy Policy outlines our approach to collecting, utilizing, revealing, and securing your data when you utilize our website collectiveinfooutlet.sbs or engage in our yacht charter services.

Your acceptance of the handling of your data as defined in this document is implied when you make use of our services. The policy abides by pertinent privacy legislations such as the Personal Information Protection and Electronic Documents Act (PIPEDA) and other related privacy laws in Canada.

2. Information We Collect

2.1 Personal Information

We accrue personal information that you consciously provide to us in instances such as:

• Reserving a yacht charter
• Reaching out to us via our website or telephone
• Signing up for our newsletter
• Completing forms on our site
• Engaging in surveys or promotional activities

The types of information collected might include:

• Identification and communication details (email, phone number, address)
• Financial details for transactions (managed securely by third-party services)
• Preferences and special requests for yacht charters
• Emergency contacts
• Food preferences and health-related information (when provided)

2.2 Automatically Collected Information

Information about your device and browsing habits is automatically gathered when you land on our website:

• IP address and geo-location data
• Type and version of browser
• Visited pages and duration of site visit
• Referral sources
• Device specifics (model, screen size, etc.)

2.3 Cookies and Tracking Technologies

To improve your user experience on our site, we apply cookies and parallel tracking methods for:

• Storing user preferences
• Evaluating website usage and performance
• Delivering personalized content
• Enhancing our offerings

Your browser settings or our cookie consent banner allow you to adjust cookie preferences.

3. How We Use Your Information

The data we harvest is used for purposes such as:

• Service Provision: To offer yacht charter services, manage reservations, and communicate regarding your bookings
• Client Support: To address your questions and supply support
• Transaction Management: To facilitate payment processing and oversee billing operations
• Protection and Safety: To guarantee the security of our services and avert fraudulent activities
• Promotion: To send offers and news (with your consent)
• Site Enhancement: To observe usage patterns and refine functionality of our website
• Conformity with Legal Stipulations: To adhere to relevant laws and regulations

4. Information Sharing and Disclosure

We do not sell or lease your personal details to external entities, nor do we exchange such information. However, there are specific conditions under which we may share your details:

4.1 Service Providers

Information could be shared with vetted third-party service providers who aid us with various tasks, including, but not limited to, payment facilitation; web hosting and maintenance; electronic direct marketing; analytics and performance evaluation; and customer service.

4.2 Legal Obligations

We may divulge your information if mandated by law or in response to legal proceedings, subpoenas, dire situations, or probes regarding potential illegal activities or fraud.

4.3 Corporate Transactions

Should there be a corporate restructuring, such as a merger, acquisition, or asset sale, your data may be part of the assets transferred.

5. Data Security

To guard your personal information against unauthorized access, modification, release, or destruction, we have implemented suitable security protocols including encryption, secure servers, controlled access, consistent assessments, and staff education.

Nevertheless, it is acknowledged that no internet-based method or electronic storage solution is infallible in terms of security. Absolute assurance for the protection of your data cannot be guaranteed.

6. Data Retention

We will retain your personal information only for the time-frame necessary to serve the collected purposes or as specified by law. Standard durations are as follows:

• Charter reservations: 7 years (for tax/legal reasons)
• Marketing materials: until you opt out or account deletion
• Web analytics data: 26 months
• Customer assistance records: 3 years from the last interaction

7. Your Rights and Options

You have certain rights including, but not limited to, accessing, editing, or erasing your data (subject to legal limitations), data portability, withdrawal from marketing communications, and managing cookie preferences. To implement these rights, please contact us through the provided details below.

8. Third-Party Services

8.1 Google Analytics

We use Google Analytics for web usage analysis and you can opt out through the Google Analytics Opt-out Browser Add-on.

8.2 Social Media Platforms

Our site may include links to social media that operate with their independent privacy conditions.

8.3 Payment Processors

Financial transactions are managed by third-party processors in compliance with PCI DSS standards.

9. International Data Transfers

It's possible that your data will be transferred to and handled in countries other than Monaco. In such cases, we ensure that measures in line with the legal requirements concerning privacy are enacted.

10. Children’s Privacy

We do not purposefully aim or collect data from children below the age of 13. Should you suspect that a minor has submitted information to us, we urge you to get in touch with us promptly.

11. Modifications to This Privacy Policy

Periodically, we may amend this Privacy Policy to mirror updates in our practices or legal obligations. Notifying changes will occur through posting the revised policy, alerting registered users via email, or displaying an announcement on our website. Continued use subsequent to the effective date signifies concurrence with the alterations.

12. Contact Information

For inquiries regarding this Privacy Policy or our treatment of data, please reach out to us:

13. Adherence to Google Ads's User Consent Policy

Our compliance with the Google Ads user consent policy is steadfast. Anytime via our cookie settings, you are free to modify your preferences for cookies and tracking.