Terms & Conditions

1. Introduction

Greetings from CollectiveInfoOutlet ("we," "our," or "us"). Your use of our yacht charter services and our website at collectiveinfooutlet.sbs (the "Service"), operated by CollectiveInfoOutlet, is subject to these Terms & Conditions ("Terms").

By confirming a charter booking or utilizing our Service, you consent to these Terms. Should you not accept any aspect of these Terms, you must refrain from using the Service.

2. Service Overview

At CollectiveInfoOutlet, we offer a range of exclusive yacht charter services, which include:

• Yacht rentals for the day
• Evening cruises
• Company getaways
• Exclusive celebrations
• Extended sailing trips

The availability of all services is based on the current conditions and our discretion. We have the authority to change or halt any services without prior notice.

3. Booking and Reservations

3.1 Booking Process

To secure a charter, you are required to:

• Have reached the age of 18 or older
• Submit accurate and comprehensive details
• Remit the necessary down payment as per the booking confirmation
• Accept these Terms & Conditions

3.2 Confirmation

We will only affirm your booking once payment is made and we provide you a written confirmation. We hold the right to deny service at our own discretion.

3.3 Availability

All charter bookings rely on the accessibility of the yacht and suitable weather. We strive to cater to your scheduling preferences as best as we can.

4. Payment Terms

4.1 Pricing

All costs are established in € and cover applicable taxes unless stated differently. We may alter prices without prior notice.

4.2 Payment Schedule

• Initial payment: 50% of the whole charter fee due at the time of reservation
• Remaining balance: Due no later than 48 hours before the charter's start
• Any extra fees (if applicable): To be paid at the charter's end

4.3 Payment Methods

Acceptable payment methods include major credit cards, electronic bank transfers, and validated cheques. Secure, encrypted systems are utilized for processing payments.

5. Cancellation and Refund Policy

5.1 Customer Cancellations

• If cancelled more than 72 hours before departure: Full repayment minus service fees
• For cancellations made 24-72 hours before departure: Half refund
• Cancelling less than 24 hours before departure: No reimbursement possible

5.2 Weather Cancellations

In circumstances where the weather is deemed unsafe for sailing by our captain, you will be given the options to:

• Reschedule the charter to another available slot with no extra charges
• Receive a full repayment if an alternate date cannot be agreed upon

5.3 Mechanical Issues

If there are mechanical issues with the assigned vessel, we will attempt to offer a suitable replacement. Should no replacement be available, a full refund will be issued.

6. Safety and Conduct

6.1 Safety Requirements

All guests are expected to:

• Adhere to all directions given by the crew
• Use safety equipment as instructed
• Duly report any medical conditions that may influence their safety
• Stay within the safe areas designated on the yacht

6.2 Prohibited Items

It is prohibited to bring aboard items such as:

• Containers made of glass
• Illegal materials
• Weapons or firearms
• Non-alcoholic beverages beyond reasonable consumption
• Pets (exceptions made if pre-authorized)

6.3 Conduct

Travelers must behave respectfully at all times. Should passenger conduct prove harmful to safety or disrupt the positive experience of others, we reserve the right to end the charter early, with no refund provided.

7. Liability and Insurance

7.1 Our Liability

Liabilities on our part are confined to the payment received for your charter. We are not liable for:

• Injuries caused by guests' negligence
• Personal items lost or damaged
• Indirect, incidental, or punitive damages
• Delays originating from weather or situations outside our control

7.2 Insurance Coverage

Robust marine insurance is held, protecting our vessels and operations. However, it is recommended that passengers arrange their own travel and personal insurance.

7.3 Assumption of Risk

Participation in our charter activities signifies you understand that there are inherent risks associated with water-based activities, and you agree to accept those risks.

8. Modifications and Itinerary Changes

Itineraries, routes, or schedules may be adjusted due to weather conditions, safety procedures, or operational demands. We guarantee to make all efforts to provide a comparable alternative experience.

9. Force Majeure

We shall not be responsible for any delay, cancellation, or alteration caused by events beyond our reasonable control, which includes, but is not limited to:

• Extreme weather situations
• Natural calamities
• Government directives
• Seaport closures
• Vehicular malfunctions

10. Privacy and Data Protection

The management of your personal data is in line with our Privacy Policy. By engaging with our services, you consent to the collection and usage of your data as specified in that policy.

11. Intellectual Property

Our website's content, such as text, visuals, logos, and images, is safeguarded by copyright and trademark laws. You may not replicate, disseminate, or generate derivative works sans our explicit consent.

12. Governing Law

The prevailing laws of Monaco govern these Terms. Any conflict resolution shall be undertaken in the courts of Monaco, Monaco.

13. Changes to Terms

We retain the authority to adjust these Terms when necessary. Amended Terms will be communicated on our website, coupled with the updated date of revision. Your ongoing use of our services implies acceptance of any new modifications.

14. Contact Information

If you have inquiries regarding these Terms & Conditions, reach out to us using the information below: